STANDARD B2B & ORGANISATION TERMS AND CONDITIONS FOR OVERLAND & GROUND SERVICES

1. STRUCTURE AND PTR EXEMPTION (REGULATION 3(2)(c))

1.1. This agreement constitutes a General Business & Institutional Agreement concluded between Senirol Ltd (“the Supplier”) and the purchasing entity (“the Client”), being a registered company, educational institution, school, or charitable organization.

1.2. Both parties confirm that all bookings, charters, vehicle provisions, and ground services supplied under these T&Cs are made exclusively between commercial or institutional entities for business, educational, or organizational purposes.

1.3. Pursuant to Regulation 3(2)(c) of the UK Package Travel and Linked Travel Arrangements Regulations 2018 (PTR 2018), the services supplied under this agreement are B2B services strictly EXEMPT from the scope of PTR 2018. Statutory consumer package travel protections do not apply to this commercial contract.

2. CONTRACTING ENTITY & PASSENGER RESPONSIBILITY

2.1. The Client remains the sole contracting counterparty to the Supplier.

2.2. The Client is solely responsible for its end-users (e.g., employees, students, volunteers, or group delegates), including the collection of individual traveler details, medical disclosures, pass/visa documentation, and consent forms.

2.3. The Client must ensure all travellers hold valid, comprehensive personal travel, medical, and emergency repatriation insurance covering off-road and expedition travel across all relevant African territories.

3. SERVICES, BOOKINGS, AND PAYMENTS

3.1. A binding contract is established upon the issuance of a written Booking Confirmation or signed Quote Schedule by the Supplier to the Client.

3.2. All payments, deposits, and remaining balances must be paid directly by the Client (the organization) to the Supplier. Payments must not be remitted to the Supplier directly by individual group members, passengers, or students.

3.3. Failure to adhere to agreed payment schedules may result in the suspension or cancellation of services at the Client's expense.

4. CANCELLATIONS AND AMENDMENTS BY THE CLIENT

4.1. Any cancellation or material amendment requested by the Client must be submitted in writing.

4.2. Because operational resources, vehicle allocations, and local support crews are committed upon contract execution, the Client agrees to pay the cancellation charges specified in the applicable Quote Schedule or Invoice.

5. FORCE MAJEURE AND OPERATIONAL ADJUSTMENTS

5.1. Neither party shall be liable for delays or failure to perform obligations resulting from a Force Majeure Event, including but not limited to: acts of God, extreme weather, road closures, civil unrest, political instability, border closures, government restrictions, or mechanical breakdowns occurring in remote locations.

5.2. Due to the nature of overland expedition travel across East and Central Africa, the Supplier reserves the right to make minor operational route adjustments on safety grounds without incurring financial liability.

6. LIMITATION OF LIABILITY & INDEMNITY

6.1. To the maximum extent permitted by law, the Supplier’s aggregate liability for any direct claims, losses, or costs arising under or in connection with this contract shall be limited strictly to the total contract sum paid by the Client under the specific booking invoice.

6.2. Neither party shall be liable to the other for indirect, special, or consequential losses, including loss of profit, business interruption, or reputational damage.

6.3. Where ground services (e.g., park entries, regional accommodation, or third-party activities) are supplied by external regional vendors, the Supplier acts strictly as a procuring agent on behalf of the Client unless the asset is directly owned and operated by the Supplier.

7. GOVERNING LAW AND JURISDICTION

7.1. This agreement and any dispute or claim arising out of or in connection with it (including non-contractual disputes) shall be governed by and construed in accordance with the laws of England and Wales.

7.2. Both parties irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any legal dispute.